Returns & Exchanges
At LOVETC, we want you to be completely satisfied with your beauty experience. If you are not happy with your purchase, we offer a 30-day window for returns and exchanges on products in their original packaging.
Initiate Your Request
Log into your LOVETC account or visit our returns portal with your order number and email address to start the process.
Prepare the Package
Securely pack the items in their original boxes, ensuring all seals are intact to qualify for a full refund or exchange.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects the items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing